Thank you for considering booking a consultation with me for you or your loved one(s). I look forward to speaking with you and supporting you further. Here are a few points to note as we work together.

BOOKING A CONSULTATION When booking your consultation, please check you have chosen the correct time zone.

CANCELLATIONS I understand that sometimes matters are not within your control. Where possible, please give 24 hours' notice of cancellation of your consultation. I often have a waiting list for last-minute consults, so I can re-book your slot. Cancellations with less than 24 hours' notice may be charged.

THE CONSULTATION will take place at the time indicated. If you arrive late, we will still have to finish at the correct time so that I am ready for my next client. You will be charged the full consultation rate. For video consultations, I will send you a link to join the meeting. If for any reason it does not work, we will find another way to communicate. Please check your emails before your consultation is about to begin.

CONTACT BETWEEN CONSULTATIONS This will be discussed during your consultation. I may ask for email updates in between consultations if needed.

PHARMACY I will send you a protocol for your remedies after the consultation and advise you where to order/purchase them. You can also purchase the remedies from other sources if you already have them.

FIRST AID / ACUTE PRESCRIBING -First aid / acute consultations can be booked separately, if needed, between full consultations.

HOMEOPATHY ALONGSIDE MAINSTREAM HEALTH CARE Homeopathy works well alongside mainstream health programs and medications. You will not be asked to stop or change any prescribed medications.

HOMEOPATHY IS NOT A REPLACEMENT FOR EMERGENCY CARE I do not provide an emergency service. If you need urgent medical attention, please contact your doctor or emergency services. If I am unavailable and you need acute support, please visit: www.homeopathy247.com

CONFIDENTIALITY & DATA PROTECTION I will not share your information with anyone. I follow German data protection laws (DSGVO/GDPR). When you book a consultation, your email may be added to my newsletter list. You will be asked for your consent, and you can unsubscribe at any time. All your consultation notes are stored securely and confidentially. HEALTH RECORDS As a Heilpraktikerin (alternative practitioner under §1 Heilpraktikergesetz), I am legally required to keep your records for 10 years. These will not be shared unless legally required for the protection of life. PAYMENT You will receive an invoice after your consultation. Payment is due within 24 hours, via card or bank transfer. If applicable, my invoices are issued under the Kleinunternehmerregelung (§ 19 UStG), and no VAT is charged. TECHNOLOGY I use Zoom for video consultations and email for contact between sessions. While I take all reasonable precautions to protect your data, full security cannot be guaranteed with digital technologies. CODE OF CONDUCT I abide by the ethical guidelines for professional homeopaths. GOVERNING LAW This agreement is subject to German law.